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Learn customer service best practices in providing assistance, advice, and support to those people needing government services in this two-day class.
Customer service training for government employees is pivotal for the success of all government positions. Click here to find out why.
Customer service training courses and classes for Federal employees at Human Resources Institute with locations in the Washington, DC metropolitan region, …
Specifically designed for public services and government agencies, this imaginative and interactive customer service training uses real-world examples to …
If you work in public sector service , this course is a great way to recharge your batteries. Not only will you be reminded of the important role you play …
In this customer service training for government employees , we will look at different aspects of empathy, which are important at all times.
In this program new city employees learn why most municipalities have become very good at serving their customers , both at serving the public and at helping …
Now, more than ever, Federal managers must generate public value and ensure customer satisfaction. This requires a solid understanding of your customers and how …
This GLOMACS Customer Service for the Public Sector training course is designed to give participants the communication skills, negotiation strategies, …
Your and/or Your Team’s Internal Customer Service Rating: … 1 Based on in-class surveys of over 300 hundred local government employees between 2005-2012. 6 pages
The way customer service needs are addressed reflects on you as an employee , and your State or local government agency. This one-day course is designed to …