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Marketing ch.13 Flashcards – Quizlet
https://quizlet.com/237030051/marketing-ch13-flash-cards/
specifically refers to human or mechanical activities firms undertake to help satisfy their customers’ needs and wants. By providing good customer service , …
By providing good customer service, firms – Study.com
https://study.com/academy/answer/by-providing-good-customer-service-firms-their-products-or-services-a-eliminate-the-communication-gap-for-b-add-value-to-c-reduce-the-zone-of-tolerance-for-d-reduce-the-empowerment-cost-associated-with-e-increase-the-perishability-of.html
When a firm provides good customer services to its customers then it makes the customers have a good … See full answer below. 1 answer · Top answer: • The correct option is b. Add value to.When a firm provides good customer services to its customers then it makes the customers have a good…
By providing good customer service firms their products or services …
https://www.coursehero.com/file/p1h64lf/By-providing-good-customer-service-firms-their-products-or-services-A-eliminate/
21.Many product dominant firms use quality service :A. as a way to minimize the cost of production.B. to support a standards gap.C. as a way to increase the …
The Four Things a Service Business Must Get Right
https://hbr.org/2008/04/the-four-things-a-service-business-must-get-right
The Idea in Brief All successful firms must design a compelling offering and manage the workforce to deliver it at an attractive price. But service firms must …
8 Companies with Exceptional Customer Service + Helpful Tips
https://www.helpscout.com/helpu/exceptional-customer-service-companies/
Aug 17, 2020 — The folks at Ritz-Carlton know how to deliver an outstanding customer experience. In order to justify their premium prices, Ritz makes sure that …
Services: the intangible product Chapter 13
http://faculty.marshall.usc.edu/Davide-Proserpio/BUAD307-fall20/slides/BUAD-307-Chap13.pdf
Discuss how firms can provide a good service … and include some service and some good … Willingness to help customers an provide prompt service . 35 pages
5 Ways to Deliver Excellent Customer Service – SuperOffice …
https://www.superoffice.com/blog/five-ways-to-deliver-excellent-customer-service/
May 19, 2022 — Customer service has an impact on both existing customers and potential customers. Did you know that 68% of consumers would react by telling …
Service – Electronic Commerce: The Strategic Perspective
https://opentextbc.ca/electroniccommerce/chapter/service/
If this is done well , it can lead to giving the customer what he or she wants to a … The customer can therefore be seen as a co-producer in service firms , …
Why Customer Service is Important: 16 Data-Backed Facts to …
https://blog.hubspot.com/service/importance-customer-service
Sep 30, 2021 — Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer …
10 Things Customers Want and Expect from Customer Service
https://fonolo.com/blog/2014/07/5-things-customers-want-and-expect-when-it-comes-to-customer-service/
Feb 17, 2022 — Companies place a great deal of importance on meeting customer expectations. According to Forrester, nearly 95% of leaders say that …
By providing good customer service, firms ______ … – Brainly.com
https://brainly.com/question/14190910
By providing good customer service , firms ______ their products.A. eliminate the communication gap for. B. add value to. C. reduce the assurance for 1 answer · 0 votes: Answer:B. add value toExplanation:Customer service includes all forms of assistance and advise given to a firms’ customer. A firm with good customer …
11 Reasons Customer Service is Important (When You …
https://www.groovehq.com/blog/why-customer-service-is-important
Revenue increases with good customer service — Simply prioritizing good customer service in an organization increases revenue. While it’s harder to show the …