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21 Customer Service Phrases That Can Make or Break Your …
https://www.nextiva.com/blog/customer-service-phrases.html
7 Deadly Customer Service Phrases to Avoid | Qminder
https://www.qminder.com/customer-service-phrases-to-avoid/
“I don't understand” When a customer reports a problem or an issue, it may happen that they start talking a little bit hasty and impulsive, making it hard for you to understand what the problem is. “Calm down” “There's nothing we can do” “That's impossible” “I'm not sure / I guess” “I'll get back to you” “No”
14 Common Customer Service Phrases to Avoid – HubSpot Blog
https://blog.hubspot.com/service/customer-service-phrases-avoid
Customer Service Phrases to Avoid · "Give me one second to look into that … " · "Unfortunately, no … " · "I can't help with that." · "Actually … " · "You …
10 Words to Avoid in Customer Service – and Alternatives …
https://cuttingforbusiness.com/10-words-to-avoid-in-customer-service-and-alternatives/
Words & Phrases to Avoid in Small Business Customer Service. Avoid This, Use This. No. I can't do that, but this is what I can do…
12 Customer Service Phrases to Use, and 8 You Should Avoid
https://www.helpscout.com/blog/customer-service-phrases/
Discover the 12 most useful customer service phrases for improving your support conversations, and learn which 8 common phrases you should avoid.
KILLER WORDS OF CUSTOMER SERVICE – Telephone Doctor
https://telephonedoctor.com/killer-words-of-customer-service-2/
These eight phrases are normally used with good intentions, yet they are damaging to customer relationships. Let's look at how we can avoid the Killer Words …
Talk like a human: 7 phrases to avoid saying to your customers
https://zapier.com/blog/customer-support-communication/
1. "I will" · 2. "No" · 3. "You'll have to" · 4. "Best, the Support Team" · 5. "No problem" · 6. "I can't" · 7. "Your business is very important to us".
5 Customer Service Phrases to Avoid (and What to Say …
https://www.printcopyfactory.com/blog/2019/05/5-customer-service-phrases-to-avoid-and-what-to-say-instead/
5 Customer Service Phrases to Avoid (and What to Say Instead) · 1. "No" (or) "I can't help you with that." · 2. "I don't know" (or) "You need to check …
Replace Negative Words With Positive Alternatives for …
https://www.callcentrehelper.com/replace-negative-words-postive-alternatives-customer-service-143280.htm
5 Negative Phrases That You Should Stop Writing to Customers Right Now · 1. “We regret any inconvenience this may have caused” · 2. “Our …
8 Lousy Customer Service Phrases To Avoid – nichemarket
https://www.nichemarket.co.za/blog/industry-experts/customer-service-phrases-avoid
8 Lousy Customer Service Phrases To Avoid · 1. I'm not sure · 2. Visit our help centre instead · 3. I'll look into that · 4. Calm down · 5. Hold on; I'll get …
2 negative words to avoid in customer service – Fast Company
https://www.fastcompany.com/90254196/stay-away-from-these-two-words-when-you-speak-to-a-customer
There's a straightforward rule of customer service–never make your customer feel like an idiot. This might seem obvious, but if you're not careful …
Words & Phrases to Avoid in Your Customer Service …
https://www.aisleplanner.com/blog/work-life/words-phrases-avoid-your-customer-service-communication
We're talking about 4 phrases to avoid in customer service communcation today on the pro-blog!