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4 Ways to Deal with Swearing Customers – Customer Contact …
https://customercontactadvisor.blr.com/agent-experience/4-ways-deal-swearing-customers/
When a customer swears, it can be upsetting and offensive. Having a team of clearly trained service reps who know how to stay focused, bring …
When Customers Attack: How to Handle Abusive Language …
https://www.canity.com/resources/customers-attack-handle-abusive-language/
Dan calls the company and the customer service officer apologises … “While I’m more than happy to help you, I cannot if you continue to swear.
If you have a belligerent customer, they start swearing at you …
https://www.quora.com/If-you-have-a-belligerent-customer-they-start-swearing-at-you-how-do-you-deal-with-it
More results from www.quora.com
Can you be sued or arrested for swearing at a customer …
Can you be sued or arrested for swearing at a customer service rep from legaladvice
More results from www.reddit.com
4 Ways to Deal With a Cursing Person – wikiHow
https://www.wikihow.com/Deal-With-a-Cursing-Person
24 steps
What the Heck? Why Are We Cursing at Customer Service …
https://www.nbcnews.com/business/consumer/what-heck-why-are-we-cursing-customer-service-agents-n784836
Everybody has a favorite curse word, and sadly, they may be using it in web chats with customer service representatives.
We Shut Down The Use Of Profanity In Customer Service …
https://www.forbes.com/sites/adrianswinscoe/2020/01/21/we-shut-down-the-use-of-profanity-in-customer-service-interactions-but-in-doing-so-are-we-in-danger-of-missing-something/
One, they can hold onto blanket and possibly prissy policies about the use of swear words in service interactions. But, in doing so, they need to be …
Swearing at your phone gets you better customer service in …
https://www.nme.com/blogs/nme-blogs/hilarious-hack-americans-never-waste-time-automated-phone-menus-2162409
Swearing at your phone gets you better customer service in America. It works, we swear. By Larry Bartleet. 22nd November 2017. Moe. In your lifetime you’ve …
When chatters attack: dealing with abusive customers | WhosOn
https://www.whoson.com/customer-service/when-chatters-attack-dealing-with-abusive-customers/
Worse, there’s no support channel free from abusive customers. They’ll shout down the phone, swear in live chat sessions, or even be inappropriate over email.
Top 10 Ways to Handle Verbally Abusive Customers
https://smallbusiness.chron.com/top-10-ways-handle-verbally-abusive-customers-23714.html
Top 10 Ways to Handle Verbally Abusive Customers. Small Business; |; Business Technology & Customer Support; |; Customers. By Michael …
Bad news: Cursing customers stay on the phone much longer …
https://www.techrepublic.com/article/bad-news-cursing-customers-stay-on-the-phone-much-longer-than-polite-ones/
Bad news: Cursing customers stay on the phone much longer than polite ones … CallMiner analyzed 82 million customer support calls and found …
When Is It OK to Hang-Up on a Customer? – Call Centre Helper
https://www.callcentrehelper.com/hang-up-customer-131478.htm?url=at-what-point-are-you-allowed-to-hang-up-on-a-caller-111591
Step 1 – Give the customer a polite warning that cursing/using profanity will … “Or, if the customer service representative isn’t good with those …