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Contents
Using the Customer Service Portal – Product Documentation …
https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-service-management/task/use-the-customer-portal.html
Using the Customer Service Portal ; Case, Provides access to all cases and quick links to create a product or order case. ; Support , Navigate to appointments, …
Customer Service Management – ServiceNow Product …
https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-service-management/concept/customer-service-bus-unit-overview.html
Encourage customers to help themselves with a self- service catalog, communities, knowledge base, and portal . Make it easy for customers to engage. Communication …
Using the Consumer Service Portal – Product Documentation …
https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-service-management/concept/use-consumer-service-portal.html
The Consumer Service Portal is based on the ServiceNow Service Portal application. Consumers can use the portal to search for information, …
Configure the Customer and Consumer Service Portals
https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-service-management/task/configure-csm-service-portals.html
The Customer and Consumer Service Portals are self-service web portals based on the ServiceNow Service Portal application. The Customer Service Portal …
ServiceNow – Now Support
https://support.servicenow.com/now/en
The Now Support portal is your launchpad to access self-help, get technical support , and manage your ServiceNow instances. Log in to manage upgrades, …
Log in to the Consumer Service Portal – Product …
https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-service-management/task/log-in-to-consumer-service-portal.html
Navigate to the Consumer Service Portal . · Click Login in the portal header. · Fill in the fields on the Login popup window. · Click Login. You are logged in to …
Service Portal – Front-End Portal Framework – ServiceNow
https://www.servicenow.com/products/service-portal.html
With ServiceNow Service Portal , you can deliver your apps to employees through a modern, easy to use portal that they can access from any device, any time.
Manage contacts from the customer portal – Product …
https://docs.servicenow.com/en-US/bundle/sandiego-customer-service-management/page/product/customer-service-management/concept/c_ManageUsersFromCustomerPortal.html
Feb 3, 2022 — There is no specific version for this documentation. Customer Service Management.
Customer and consumer self-service portals – ServiceNow …
https://docs.servicenow.com/bundle/paris-customer-service-management/page/product/customer-service-management/concept/customer-consumer-self-service-portals-.html
Jul 23, 2020 — With the ServiceNow ® Service Portal application, create portals that empower customers to resolve issues and submit cases and requests for …
Self-Service in ServiceNow Customer Service Management
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/data-sheet/ds-self-service-in-servicenow-customer-service-management.pdf
Service Portal – Customers can maintain their profile, including products and services in-use, to help personalize their self- service experience across channels … 2 pages
General questions for the use of Customer service portal
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0713752
Customers can use the portal to: Search the knowledge base for information that is relevant to an issue. Engage the community, reach out to other users, and ask …
Service Portal – Product Documentation | ServiceNow
https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/build/service-portal/concept/c_ServicePortal.html
Feb 3, 2022 — Service Portal allows you to build a mobile-friendly self- service experience for your users. It interacts with parts of the Now Platform, …