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NHA Quiz 16: Communication and Customer service … – Quizlet
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NHA Communication and customer service Flashcards | Quizlet
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7) When communicating on the telephone with the patient, which of the following actions by a medical assistant demonstrates the use of appropriate technique for …
Communication and customer service Quiz 16 Flashcards …
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If their is a staff member present who speaks the same language as the patient, the medical assistant should ask that staff member to assist with communication.
CMA Module 16: Communication and Customer Service …
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NHA Chapter 16 Communication and Customer Service …
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CCMA Chapter 16 Flashcards | Quizlet
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Start studying CCMA Chapter 16. … Ask a bilingual staff member to assist with communication … ensuring customer satisfaction during a workplace transaction … When the patient is part of the health care team, communication is more effective …
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Address all communications, orders, remittances and inquiries to “QUIZ,” 912 ARCH … 16th, 1881,) could not have been very salutary in its effect—contemporary has just … The increased support to the “No Rent Fund” is being noted with grim …