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Contents
The DIME Customer Service Metaphors – Chris Smoje
http://dimecustomerservice.com/customer-service-metaphors/
Customer Service Metaphors are a great way to develop understanding on ways to make improvements in a topic that has been presented the same way for …
Understanding a Customer Service Metaphor – Chris Smoje
http://dimecustomerservice.com/customer-service-metaphor/
Dime – A Customer Service Metaphor … In my previous blogs I have explained the DIME™ approach to customer service, which stands for Deliberate Interactions …
Customer Experience Metaphors Offer a Wealth of Insights
https://clearaction.com/cem-metaphors/
I recommend it as an essential augmentation of typical product/service-specific conscious verbal research. How to do metaphor research? Author Gerald Zeitman …
A Great Customer Service Analogy & Why It Matters | Tell Your …
https://tellyourtale.com/pr/a-great-customer-service-analogy-why-it-matters/
Customer service is an important part of any business. Marketing is no different. I don’t pretend to have all the answers, which is why I read a lot …
The Pizza Analogy. Customer Experience: More Than Just …
https://www.cayzu.com/pizza-analogy-customer-experience-just-customer-service/
Too many organizations only think about the service they are providing rather than what experiences their customers are having. It’s easy to …
The power of metaphors to build a experience-based …
https://uxdesign.cc/the-power-of-metaphors-to-build-a-cx-based-company-culture-376b5fd2e1f6
For instance, archetypes are a great examples of metaphors. Imagine that the customer service department at your company chooses to become a metaphorical …
Customer Experience explained to your friends: the restaurant …
https://medium.com/onvey/customer-experience-explained-to-your-friends-the-restaurant-metaphor-8dc4795b6ff8
Customer Experience explained to your friends: the restaurant metaphor … We concede it: you do not need to tell all your friends what Customer Experience is. … your effort to deliver a positive experience through your service.
Moving Toward a Service Metaphor for Describing … – CORE
https://core.ac.uk/download/pdf/301350616.pdf
customer-centricity. It would include a service metaphor in the implementation of IT-reliant work systems. This paper’s contribution involves demonstrating the …
The Marvelous World of Metaphors – Customer-Service
http://firoz-customer-service.blogspot.com/2006/12/marvelous-world-of-metaphors.html
“Do you see?” “When you can see through the Hype!” “I’m bursting at the seam!” “The eyes of the customer.” Am I on a Wild Goose Chase?” The list is endless.
Using Analogies and Metaphors (and More) in Demos …
https://customerthink.com/using-analogies-and-metaphors-and-more-in-demos/
Learn the best ways to prove the business value of CX, including ROI advice in customer feedback, customer service, and CX infrastructure. The …
Customer Service Explained By The Friendliest Person In The …
https://strategylab.ca/customer-service-explained-by-the-friendliest-person-in-the-world-eps-33-of-inthelab/
metaphor
Moving Toward a Service Metaphor for Describing, Evaluating …
https://works.bepress.com/stevenalter/30/download/
customer-centricity. It would include a service metaphor in the implementation of IT-reliant work systems. This paper’s contribution involves demonstrating the …