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Contents
Cogito | Augmented Intelligence for Your Call Center
https://cogitocorp.com/
Augment your workforce with the AI coaching system for the contact center · Customer Service Empathy Assessment · “Why Cogito?” Series: Neha Nemade.
Fuse Emotional Intelligence & Customer Service | Cogito
https://cogitocorp.com/product/
Cogito Dialog combines emotional intelligence & customer service with human-centered AI coaching for the call center. Augment humans in real-time. Contact …
Cogito AI Software Coaches Customer Service Workers | Time
https://time.com/5610094/cogito-ai-artificial-intelligence/
This is Cogito, an artificial intelligence program designed to help customer service workers communicate more clearly, empathize with frustrated …
Why the Secret to Making Customer Service More Human Isn't …
https://www.inc.com/magazine/201707/jeff-bercovici/cogito-ai-reads-nonverbal-cues.html
Feast is co-founder and CEO of Cogito Corporation, a Boston-based software startup that uses artificial intelligence to measure and improve the quality of certain …
Cogito – AI for a Better Human Customer Service Experience …
https://digital.hbs.edu/platform-digit/submission/cogito-ai-for-a-better-human-customer-service-experience/
Cogito uses artificial intelligence to improve emotional connection for customer service calls, the software acts as a meter to predict how the call is …
Cogito AI Helps Customer Service Agents be Sympathetic
https://edgy.app/cogito-ai-customer-service
Boston-based startup Cogito has developed an AI that can assist customer service representatives by analyzing customers’ emotional states.
Cogito Tech
https://www.cogitotech.com/
Cogito provides best quality training data sets for machine learning and AI. Get deep learning training data for object detection with data enrichment services. … Our mission is to help our customers innovate and scale by solving their …
Cogito Corporation – Contact Center Solution – New Version …
https://stevieawards.com/sales/cogito-corporation-contact-center-solution-%E2%80%93-new-version
Cogito Corporation’s Gold Stevie Award winning entry in the 2020 Stevie Awards for Sales and Customer Service.
Customer Support Associate (12PM – 8PM ET) job in Boston at …
https://lensa.com/customer-support-associate-jobs/boston/jd/b47ce37f3e35f6eb5d4d1964822a6b30
Help customers troubleshoot and navigate through processes and bugs regarding Cogito s software in an articulate & empathetic way over email, chat, phone and/ …
Cogito Updates Cogito Dialog with Guidance and Data …
http://www.smartcustomerservice.com/Articles/News-Briefs/Cogito-Updates-Cogito-Dialog-with-Guidance-and-Data-Features-140812.aspx
The Cogito Dialog AI coaching is designed to support agents through … of customer stress and anxiety, these professionals need more support …
Watch your tone | MIT News | Massachusetts Institute of …
https://news.mit.edu/2016/startup-cogito-voice-analytics-call-centers-ptsd-0120
Cogito, co-founded by MIT Media Lab professor Alexander “Sandy” … Voice-analytics software helps customer-service reps build better rapport …
Avaya Invests in, Partners with Cogito – Smart Customer Service
http://www.smartcustomerservice.com/Articles/News-Briefs/Avaya-Invests-in-Partners-with-Cogito-127903.aspx
“Making this strategic investment in [Cogito], combined with deepening our joint development on AI, will help transform the customer experience, …