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Contents
Why Does Comcast Have Such a Bad Reputation? – Reviews …
https://www.reviews.com/utilities/internet/why-does-comcast-have-such-a-bad-reputation/#:~:text=These%20days%2C%20Comcast%20has%20taken,improved%20to%20over%2097%20percent.
Comcast is 'most improved' telecom company for customer …
https://www.bizjournals.com/philadelphia/news/2020/06/09/comcast-customer-satisfaction-acsi-survey.html
Comcast sees 'staggering improvement' in customer satisfaction, survey finds. U.S. telecom companies saw an uptick in customer satisfaction scores for the first time in four years, with Philadelphia-based Comcast seeing the biggest jump of all.
Comcast's customer service is getting better, survey shows …
https://www.bizjournals.com/philadelphia/news/2019/05/22/jokes-aside-comcast-has-moved-far-from-most-hated.html
NBCUniversal CEO: Today's streaming services are like cable in the 70s. MORE FOR YOU. More · PHOTOS: Inside Lola's Garden, a new restaurant …
I thought Comcast had improved, then I called customer service
https://www.zdnet.com/article/i-thought-comcast-had-improved-then-i-called-customer-service/
My Sanity. The retention agent — let's call him Ed — didn't say the same as Bert. I'm not even sure he used a single phrase uttered by Bert. No suddenly became yes. He took one look at …
(Yes, Comcast) Has Been Working To Transform Its Customer …
https://www.forbes.com/sites/micahsolomon/2017/11/06/turning-the-customer-ship-around-how-comcast-yes-comcast-has-been-working-to-improve/
serve our customers. And we cleaned up our systems to take complexities out of the business. Solomon: For example? Karinshak: We've expanded our digital care team, the …
Criticism of Comcast – Wikipedia
https://en.wikipedia.org/wiki/Criticism_of_Comcast
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has never improved …
How has Comcast improved customer service? It's still a work …
https://www.denverpost.com/2017/11/05/comcast-improved-customer-service/
between midnight and 6 a.m., you may be routed to a third-party center. Customers with voice-controlled remotes can now speak to access their account, restart devices or get help.
Comcast: The Worst Cable Company in America? | The …
https://nationalinterest.org/blog/buzz/comcast-worst-cable-company-america-141772
free Wi-Fi to strangers. Then there are those ubiquitous “hidden” fees that really irk customers. They can include regional sports fees and equipment rentals. Add on taxes to all that and …
For Comcast to Fix Customer Service, Change Pricing and …
https://money.com/comcast-improve-customer-service/
Transparent,” but this wording implies that its pricing is simple and transparent right now—and that's not remotely the case. How could it be when no one knows exactly what a package …
Xfinity Cable TV Reviews: What To Know | ConsumerAffairs
https://www.consumeraffairs.com/cable_tv/comcast_cable.html
improved
It's Never too Late to Win with Customer Experience: The …
https://customersthatstick.com/blog/its-never-too-late-to-win-with-customer-experience-the-comcast-turnaround/
be no different than any other last-ditch-save-the-company initiative — too little, too late. If an organization waits until budgets are decimated, staff is gutted, and creditors are lined up at …
Comcast is making customer experience its best product …
https://customerthink.com/comcast-is-making-customer-experience-its-best-product/
conferences and in other, more intimate, settings and left disaffected by their hyperbole. Many companies boast corporate values and lofty mission statements. My litmus test to …