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5 Tips To Reduce Dead Air Space During Customer Support …
https://www.mattsenkumar.com/5-tips-to-reduce-dead-air-space-during-calls/
Nov 13, 2018 — Dead air space is fatal and can severely damage your brand reputation. Imagine a situation when a customer contacts the customer care center …
Seven Tips to Avoid Dead Air Time in Customer Service Calls
https://www.callcentrehelper.com/seven-tips-to-avoid-dead-air-time-114599.htm
Oct 9, 2017 — The Seven Tips to Avoid Dead Air Time · 1. Teach Advisors Some Polite Phrases · 2. Ask Advisors to Tell the Customer What They Are Doing · 3.
5 Tips To Train Your Agents To Avoid Dead Air During Calls
https://ccsi.com/call-center-resources/news/5-tips-to-train-your-agents-to-avoid-dead-air-during-calls.html
Apr 10, 2017 — Dead air are the long moments of silence during a call. These can be caused for many reasons. Maybe the call center agent needs to find more …
You’re Making Your Customer Uncomfortable with Dead Air
https://www.higherring.com/post/you-re-making-your-customer-uncomfortable-with-dead-air-here-are-4-ways-to-fix-it
Mar 23, 2021 — You’re Making Your Customer Uncomfortable with Dead Air – Here are 4 Ways to Fix It · Explain to Customers What’s Going On · Take Advantage of …
Contact Us | Dead Air Silencers
https://deadairsilencers.com/contact-us/
Silencer Care · > Dealer Locator · > Warranty Policy. Your Name(Required). Your Name … Customer Service . Contact Us · Manage Account.
How “Dead Air” Can Scare Off Customers and Six Ways To …
https://airespring.com/how-dead-air-can-scare-off-customers-and-six-ways-to-avoid-it/
While ten or twenty seconds may not feel long for a contact center agent who is busy solving customer issues, it feels like an eternity for customers , …
Reducing Dead Air Time in Call Centres: Because … – illation
https://illation.co.za/reducing-dead-air-time-in-call-centres-because-silence-is-not-golden/
Dead air time (also called dead air space, occasionally) is a term used in call centre landscapes. As the name implies, dead air time refers to periods of …
How to Reduce Call Center Dead Air Space – CallMiner
https://callminer.com/blog/how-to-reduce-call-center-dead-air-space
Jul 13, 2017 — What happens when a customer contacts your business expecting answers and the only thing they hear is silence. Long moments of silence or dead …
Killing Dead Air Time – Tips for Customer Support Agents
https://blog.chasedatacorp.com/killing-dead-air-time-tips-for-customer-support-agents
Nov 2, 2019 — Whether it’s the time before you’re connected to a live agent or periods between active conversation with your customer service representative, …
Handling Dead-Air Space On a Customer Service Call – Myra …
https://myragolden.com/2018/03/15/handling-dead-air-space-on-a-customer-service-call/
Mar 15, 2018 — If you’re on a call with a customer , and more than three, or four seconds go by, and you haven’t said a word, that’s called dead air space.
Reducing Dead Air Time in Call Centres: Because … – LinkedIn
https://www.linkedin.com/pulse/reducing-dead-air-time-call-centres-because-silence-golden-gert-swart
Sep 25, 2020 — Training agents to ask the customer questions during a call doesn’t only serve to reduce dead air time. Asking questions helps agents to better …
How to turn dead air into an engaging customer experience
https://www.liveops.com/virtual-agents/turn-dead-air-engaging-customer-experience/
Mar 8, 2018 — Let them know you are looking up an answer, checking their account, or waiting for something to load. This assures your customer that while you’ …