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Official Customer Service Etiquette Training: Customer Service Etiquette (1): The Basic Rules Always think before you speak or type. Begin and end every encounter on … Read More

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Official Customer Service Foundations: There are five fundamental factors to great customer service that will help you make a positive impact on the experience of … Read More

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Official Customer Service Mistakes: The 10 Most Common Customer Support Mistakes Not using active listening skills. … Guessing at an answer. … Not being proactive … Read More

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About Customer Service: Customer service is the provision of service to customers before, during, and after a purchase. This makes it an important part on … Read More