Comcast Customer Service Retention

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Contents

How to Lower your Comcast Bill Price (Xfinity TV & Internet …

https://20somethingfinance.com/how-to-lower-your-comcast-bill-price/
How to Lower your Comcast Bill Price (Xfinity TV & Internet ...
1. I picked up the phone and called Xfinity customer service number @: 1 (800) 934-6489. 2. I state (“disconnect service”) …

How to Cancel Comcast in 5 Steps – BillFixers

https://billfixers.com/blog/how-to-cancel-comcast
First things first, speak to the retention department. There's no one phone number for the retention department, but if you call their main number (1-800-XFINITY or …

This is Comcast's internal handbook for talking customers out …

https://www.theverge.com/2014/8/4/5967255/this-is-comcasts-internal-handbook-for-talking-customers-out-of
… Comcast customer service representative who just wouldn't let Ryan Block cancel his service? That employee was in Comcast's retention …

How Do I Lower My Comcast Bill? – GetHuman

https://answers.gethuman.com/Comcast/How-Do-I-Lower-My-Comcast-Bill/how-fA8
More results from answers.gethuman.com

Important Information For Video Customers – Xfinity

https://www.xfinity.com/corporate/customers/policies/videonotice
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Xfinity Customer Service – Contact Us

https://www.xfinity.com/support/contact-us
… services. Find help & support articles, chat online, or schedule a call with an agent. … As a Comcast customer, you are priority number one. We have a …

Sign in to Xfinity – Comcast Customer Service – Xfinity …

https://support.xfinity.com/retention
Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work …

How to Change, Move or Cancel Your Xfinity Services – Xfinity …

https://www.xfinity.com/support/articles/cancel-my-xfinity-services
Visit your local Xfinity Store. Complete a simple cancellation form. Mail a cancellation request, including your first and last name, service address, account number …

Comcast customer service: An employee explains why they …

http://www.slate.com/blogs/moneybox/2014/07/16/comcast_customer_service_an_employee_explains_why_they_won_t_let_you_cancel.html
Comcast says it's "embarrassed" by the recording of a customer service rep desperately refusing to cancel a … When you call in to disconnect, you get routed to the Retention department; their job is to try to keep you. The guy …

Recording of Call to Cancel Comcast is Both Infuriating And …

https://time.com/2985964/comcast-cancel-ryan-block/
… his phone call with a Comcast “customer retention” specialist desperately (and aggressively) trying to stop Block from canceling his service.

Confessions of a Comcast customer service rep: 'I don't …

https://digiday.com/marketing/confessions-comcast-customer-service-rep-youre-getting-beat-day-everyday/
Ever wonder what it's like at the other end of Comcast's customer service line? One representative shares thoughts from inside the call center.

Comcast Memo: Rep From “Painful” Retention Call Was Doing …

https://consumerist.com/2014/07/21/comcast-memo-rep-from-painful-retention-call-was-doing-what-we-trained-him-to-do/
A week after the posting of the neediest customer-retention call in … the lack of sensitivity to the customer's desire to discontinue service,” while …

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