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Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips …
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The sixth edition of Customer Service Skills for Success contains 10 chapters divided into three parts, plus the Appendix, Glossary, and Bibliography.
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6th Edition. Author: Robert J Lucas. 283 solutions available. Textbook Solutions for Customer Service Skills for Success. by. 5th Edition. Author: Robert W Lucas.