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Answer to Identify the high-contact and low-contact operations of the following services: a. A dental office. b. An airline. c…..
OPER CH 9 HW Questions & Solutions Flashcards | Quizlet
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high contact: reservation desks, loading concourse, plane with crew and attendants; low contact: maintenance, baggage handling, tower operations,ect.
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Identify the high-contact and low-contact operations of the following services:a. A dental office. Dental office high contact includes waiting rooms, receptionists, …
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Identify the high-contact and low-contact operations ofONE the following services:A dental office.An airline.An accounting office.An automobile agency.
What Is the Difference Between High & Low Customer Contact …
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The level of customer service contact typically depends on your industry, … This strategy typically doesn't gather a lot of information to identify specific solutions.
Where Does the Customer Fit in a Service Operation?
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This distinction between high- and low-contact systems provides a basis for … consider the following stereotypical comment from the operations vice president of a … of the customer will determine the ultimate quality of the service experience.
Difference Between High Contact & Low Contact Service …
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What Is the Difference Between High & Low Customer Contact,identify the high contact and low contact operations of the following services. High-contact service …
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Identify the high-contact and low-contact operations of the following services: a. A dental office. b. An airline. c. An accounting office. d. An automobile agency. e.