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Managing access to your service desk – Atlassian …
https://confluence.atlassian.com/servicedeskserver0411/managing-access-to-your-service-desk-1021223892.html
If you are looking for more jira service desk share with customer information, We provides a quick way to resolve your issue, please check our links below:
https://community.atlassian.com/t5/Jira-Service-Management/Share-with-customer-option/qaq-p/867055
I’ve just found the way to do this: Give the individual the role of ” Service Desk Team” using the “Users and roles” page of your JIRA Project. For as long as … 1 answer · 0 votes: It doesn’t appear to be an option. You can vote for this issue to bring the attention to Atlassian.https://jira.atlassian.com/browse/JSDSERVER-4591
Jira Service Management issue sharing – Atlassian …
https://confluence.atlassian.com/jirakb/jira-service-management-issue-sharing-962968441.html
Nov 23, 2020 — Share the service project issue via customer portal or adding the user as request participant from JIRA application:.
Solved: Sharing in Jira Service Desk – Atlassian Community
https://community.atlassian.com/t5/Jira-questions/Sharing-in-Jira-Service-Desk/qaq-p/994915
To fix this, please go to the project settings > customer permissions > Who can customers share requests with? and select “Any customer or organization, by … 1 answer · 0 votes: Hello Bob, Thank you for getting in touch with Atlassian Community!This issue happens due to the customers’ permission in Jira Service Desk.To fix this, …
Managing access to your service project – Atlassian …
https://confluence.atlassian.com/servicemanagementserver/managing-access-to-your-service-project-939926273.html
Feb 14, 2022 — Go to Project settings > Customer permissions to choose who can raise requests in your service project and who your customers can share …
https://confluence.atlassian.com/jirakb/users-cannot-see-the-the-share-with-customer-button-when-adding-comments-on-jira-service-desk-1019402124.html
Nov 23, 2020 — The ability to use ‘ Share With Customer ‘ when adding comments is restricted to users that are granted Application Access to Jira Service …
https://community.atlassian.com/t5/Jira-Service-Management/How-to-share-to-a-customer-his-own-ticket-as-an-agent/qaq-p/1611691
Then agent willing to share a link to customers from this organization via mail or … https://company. atlassian .net/ servicedesk / customer /portal/4/NAME-82 1 answer · 0 votes: Hi @Alexey ,The easiest way to obtain url that works for customer is to share following link to the portal (easy accessible by agent in Jira UI, …
https://community.atlassian.com/t5/Jira-Service-Management/Customers-can-t-see-quot-Share-quot-button-on-Service-Desk/qaq-p/673755
Setup an organization or use the options 2 or 3. … I think we found the answer. Basically, what the ” Share ” Button is doing is modifying the “Request …
https://support.atlassian.com/jira-service-management-cloud/docs/edit-and-share-issues/
Keep your team informed by using the share icon ( ) to share an issue with other Jira users. To invite members of your team to help you work on an issue, …
https://community.atlassian.com/t5/Jira-questions/How-to-share-customers-from-various-jira-service-desk-projects/qaq-p/1061516
Apr 17, 2019 — The best option, in this case, is to go to Project Settings > Customer permissions > Who can access the portal and send requests to Service Desk … 1 answer · 1 vote: Hi Raphael, The best option, in this case, is to go to Project Settings > Customer permissions > Who can access the portal and send requests to Service …
Sharing requests with other Jira team members – Atlassian …
https://support.atlassian.com/jira-service-management-cloud/docs/jira-service-management-issue-shared-with-jira-team-members/
Jira Service Management agents can share requests with other Jira team members. People who have the request shared with them can interact with customers in the …
https://community.atlassian.com/t5/Jira-Service-Management/Service-Desk-Portal-Request-quot-Share-quot-Field-Configuration/qaq-p/1768448
Aug 4, 2021 — Question 2: A customer is a customer , it is not possible to customize at that level. Only if you create an Atlassian account “Migrate to … 1 answer · 0 votes: Hello,Question 1: As far as I know, the button cannot be removed or configured.As far as I know Atlassian has a lot of limitations on the portal, and …
https://community.atlassian.com/t5/Jira-Service-Management/How-do-I-add-a-share-with-field-to-a-ticket-a-customer-raises-in/qaq-p/1465497
If customers as request participants – Add “Request Participants” field to create screen and then you can add it to request type. If organisations – …