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Official Impact Of Service Quality On Customer Satisfaction:
(PDF) Effect of Service Quality on Customer Satisfaction …
https://www.researchgate.net/publication/324502111_Effect_of_Service_Quality_on_Customer_Satisfaction_Customer_Delight_and_Customer_Loyalty_Study_on_LPD_Desa_Adat_Sembung_and_LPD_Desa_Adat_Seseh
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Impact of Service Quality on customer Satisfaction – DiVA Portal
https://www.diva-portal.org/smash/get/diva2:1246475/FULLTEXT01.pdf
by E Johnson · 2018 · Cited by 6 — The gap theory addresses service quality through analysing the differences between customers expected services quality and the actual service quality received. 60 pages
Impact of Service Quality on the Customer Satisfaction – SSRN …
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3839031
by BJ Ali · 2021 · Cited by 64 — In another meaning, Customer satisfaction is very important issue to company’s product which it measures the level of probability between …
The impact of e-service quality and customer satisfaction on …
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6838903/
by P Rita · 2019 · Cited by 346 — Customer satisfaction and repurchase intentions can be increased by offering superior service quality (Cronin et al., 2000).
Service Quality and Customer Satisfaction in the Post …
https://www.frontiersin.org/articles/10.3389/fpsyg.2022.842141/full
Mar 11, 2022 — According to the findings, empathy, reliability, assurance, responsiveness, and tangibles have a significant positive relationship with customer …
Impact of service quality on customer satisfaction at the public …
https://core.ac.uk/download/pdf/43168978.pdf
by T Zeleke · 2012 — More specifically, customers indicated high satisfaction with the five dimensions of service quality examined in the study (Reliability,. Responsiveness, … 133 pages
The Impact of Service Quality on Customer Satisfaction
https://www.koreascience.or.kr/article/JAKO202100569418315.pdf
by SL PRASILOWATI · 2021 · Cited by 7 — The aim is to analyze and test empirically the effect of price and sales promotion on customer satisfaction that is mediated by service quality . 5 pages
Impact of Service Quality on Customer Loyalty and Customer …
https://journals.sagepub.com/doi/full/10.1177/2158244020919517
by BA Fida · 2020 · Cited by 107 — There is a significant positive relationship between customer satisfaction and service quality (Muyeed, 2012; Ndubisi & Wah, 2005). Similarly, …
THE EFFECT OF SERVICE QUALITY ON CUSTOMER …
https://journalppw.com/index.php/jpsp/article/view/3350
by YM Lankamo · 2022 — The main purpose of this study was to assess the effect of Service Quality on CustomerSatisfaction : A Comparative analysis among the Private …
The Impact of Service Quality and Satisfaction on Customers …
https://thesportjournal.org/article/the-impact-of-service-quality-and-satisfaction/
by Y Thamnopoulos · Cited by 17 — They also stated that service quality has an indirect positive effect on repurchase intention through customer satisfaction or perceived value.
The Impact of Service Quality on Customer Satisfaction
https://www.academia.edu/11670487/THE_IMPACT_OF_SERVICE_QUALITY_ON_CUSTOMER_SATISFACTION
THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION · 1 Tangibles Those things which have a physical existence and can be seen and touched. · 2 Reliability …
Effects of service quality and customer satisfaction on loyalty …
https://www.tandfonline.com/doi/full/10.1080/23311975.2021.1937847
by A Supriyanto · 2021 · Cited by 11 — Increasing service quality is carried out to increase customer satisfaction ; then, customer satisfaction is increased to increase customer …
What is the impact of service quality on customers’ satisfaction …
https://www.sciencedirect.com/science/article/pii/S0736585321001325
by M Nilashi · 2021 · Cited by 9 — The results from the analysis of online customers ‘ reviews revealed that service quality during COVID-19 has an impact on hotel performance criteria and …