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Measuring and Improving the Customer Service at Della Nonna
https://scholarworks.rit.edu/cgi/viewcontent.cgi?article=9773&context=theses
by A Pérez · 2015 · Cited by 1 — What are the most frequent customer complaints? The customers will be surveyed to measure their satisfaction with services and the quality of the customer …
Best Customer Service Thesis Topic Ideas – Research Topic …
https://www.researchtopichelp.net/latest-thesis-topics/thesis-topic-ideas-on-customer-service
New Thesis Topic Ideas on Customer Service · Interrelations between customer buying decision and customer service · Understanding and improving customer service …
Thesis on customer service Free Essay Example – StudyMoose
https://studymoose.com/thesis-on-customer-service-essay
Customer satisfaction is important to the success of every business organization. Customers turn to be loyal to organizations that meet their needs and …
Customer service dissertation.pdf – University of Mauritius…
https://www.coursehero.com/file/p44q0hb9/3-To-determine-the-importance-of-offering-excellent-service-quality-4-To/
View Customer service dissertation .pdf from School of Marketing 314191 at Curtin University. 4/12/2018 University of Mauritius Trust Management Project- …
JOINER-DISSERTATION-2016.pdf
https://uh-ir.tdl.org/bitstream/handle/10657/1715/JOINER-DISSERTATION-2016.pdf?sequence=1
by LC Joiner · 2016 — POS predicted perceived customer service orientation, which in turn predicted extra-role behavior. While the effect of POS on extra-role behavior was …
The Role of Customer Support Service in Relationship …
https://www.diva-portal.org/smash/get/diva2:533419/FULLTEXT01.pdf
by M Qasim · 2012 · Cited by 5 — thesis . These theories include relationship marketing, customer loyalty, customer support service, and trigger model, consumer complaining behavior and … 99 pages
A Study of Customer Service, Customer Satisfaction and …
https://era.ed.ac.uk/handle/1842/1553
by DB Grant · 2003 · Cited by 10 — The aim of this thesis is to test the importance and sufficiency of existing constructs of customer service , customer satisfaction and service quality in …
Examining Employee Satisfaction, Customer Service and …
https://digital.library.unt.edu/ark:/67531/metadc5211/
May 27, 2022 — This dissertation is part of the collection entitled: UNT Theses and Dissertations and was provided by the UNT Libraries to the UNT Digital …
evaluation of determinants affecting customer loyalty
https://www.roehampton.ac.uk/globalassets/documents/learning-and-teaching/european_business_school/mba-dissertation-sample-2.pdf
A dissertation submitted for the Masters in Business Administration … affect customer loyalty in the context of Internet service providers in Thailand. A. 75 pages
CUSTOMER SATISFACTION AND CUSTOMER LOYALTY
https://core.ac.uk/download/pdf/161421179.pdf
by K Khadka · 2017 · Cited by 56 — Recommendations on improving the service quality and getting customer retention are ultimately proposed. In this thesis , the theoretical background chapter … 73 pages
The Role of Customer care in bringing Customer Satisfaction …
https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-4-issue-10/530-537.pdf
Case study: Company X. Thesis , Saimaa University of Applied. Sciences. [6] Bhasin, H. (2018). Advantages of giving Good Customer Service . 8 pages
Using Social Media to Enhance Customer Service – Scholars …
https://digitalcommons.liberty.edu/cgi/viewcontent.cgi?article=3739&context=doctoral
by K Fabrick · 2020 — Social media customer service is becoming increasingly crucial for … be transparent and explained clearly in the Reflections section of this dissertation .